Natural Gas Leaks, Odors or Emergencies

Energy Assistance

At Chattanooga Gas, we believe there is more than a good way to do business; there is a right way. One of the ways we give back to the communities we live in and serve is by helping those who might need assistance in paying their natural gas bills — particularly in these challenging times.

United Way

Dial 211 for the United Way Human Services hotline, and they can work with you to get assistance from various programs, including:

  • First Call for Help
  • Human Services
  • Ladies of Charity
  • The Salvation Army
  • Northside Neighborhood House
  • Metropolitan Ministry
  • Hamilton County Social Services

LIHEAP, the federal Low Income Home Energy Assistance Program in Chattanooga helps income-eligible people with natural gas bills. Even if you qualified for LIHEAP last year, you still must reapply. For application locations, call 423-757-5524 or 423-757-5227.

ClearPoint Credit Counseling Solutions (formerly CredAbility)
If you or someone you know is having trouble paying bills, reach out to ClearPoint, a national, nonprofit credit counseling agency  at 800-251-2227 (866-616-3717 for Spanish) or visit (Usted puede visitar la versión del español Idioma del sitio haciendo clic aquí.)