If you or someone you know is having trouble paying their energy bills, help is available.
The Low Income Home Energy Assistance Program (LIHEAP) helps eligible customers pay for their heating service through grants that do not need to be repaid. Even if you qualified for LIHEAP last year, you still must reapply. LIHEAP funds are still available for customers meeting income guidelines. Click here for a list of locations where customers in the Tennessee area can apply for LIHEAP.
Warm Neighbors is a supplemental program that provides a one-time annual grant to qualified residential customers. The program is funded through direct contributions from CGC employees and customers who make donations via their monthly natural gas bill payment. To apply, customers in Hamilton County can contact United Way at 423-265-8000. Customer in Bradley County can contact The Caring Place at 423-472-4414.
Dial 211 for Tennessee’s United Way Human Services hotline. You’ll talk to a real person who is trained to help you and who can provide phone numbers and addresses of the most convenient places to seek assistance.
If you or someone you know is having trouble paying bills, reach out to ClearPoint, a national, nonprofit credit counseling agency at 800.251.2227 (866.559.8198 for Spanish) or visit ClearPoint’s website. (Usted puede visitar la versión del español Idioma del sitio haciendo clic aquí.)
Heating and Assistance for the Elderly and for Low-Income Residents
Whether you need assistance paying your natural gas bills or are just looking for more information about the benefits of natural gas, you can find more information by contacting the resources below.
|Chattanooga Gas Customer Care
Low Income Home Energy Assistance Program (LIHEAP), administered by Chattanooga
Human Services; operates July through June
|Ladies of Charity
Greater Good Thrift Store
|Bradley-Cleveland Community Services Agency
155 6th Street, SE
Cleveland, TN 37320
Serving Bradley County
|Northside Neighborhood House
|Family Children Services Hamilton County
501 West 12th Street
Chattanooga, TN 37402
Serving Hamilton County
|Southeast Tennessee Human Resource Agency
312 Resource Road
Dunlap, TN 37327
Serving Bledsoe, Grundy, Marion, McMinn, Meigs, Polk, Rhea, & Sequatchie Counties
|The Salvation Army
State and Federal Tax Incentives and Rebates