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Exclamation Icon Leaks, Odor or Emergencies 866.643.4170
811 Icon Call Before You Dig
Dial 811
My Account Sign In
My Account Sign In

Billing and Payment Options

For your convenience, choose from one of the following ways to receive a paperless bill through:

  • Mobile Wallet: Receive and pay your bill through your smartphone's mobile wallet - Apple Wallet (iPhone) or Google Pay (Android).
  • My Account: Receive an email when your bill is ready to view and pay online through My Account. Username and password required. 

    This online bill management and payment tool also allows you to: 

    • Enroll in: AutoPay and the Budget Plan.
    • View your: bill and payment history, natural gas usage and past meter readings.
    • Chat with: a customer service representative.

    AutoPay. Safely and conveniently have your bill payment automatically deducted from your bank account or credit card each month for free. If you choose to use AutoPay with your credit card you will automatically be enrolled in paperless billing. Please note it may take a billing cycle or two after you enroll for AutoPay to be set up on your account.

    Budget Plan. Even out the seasonal highs and lows of your natural gas bill by enrolling in our Budget Plan. Enroll in the Budget Plan with AutoPay and paperless billing for even more convenience.

    Gift Payment. Give the gift of warmth any time of the year by making a payment toward someone’s Chattanooga Gas bill! Fill in, print and mail the gift payment form or call us at 866.643.4168.