Based on customer feedback, we have updated the navigation in My Account to make it easier for you.
Watch this video to learn more.
Got ItAccount Information – all the key account information regarding your natural gas bill such as account number, next scheduled reading date, name/service address, total amount due, due date, customer service contact number, service period, meter readings, CCF used, BTU factor, and therms used.
Charges & Payments – details payments received, outstanding balance, gas used, and total charges this period.
Important Messages – outlines varies information such as customer rate codes, late payment charges, energy assistance, and budget billing.
Monthly Usage Comparison – shows the average monthly usage for the billing period this year compared with the same period last year.
Remittance – a portion of the bill that is sent with payment.