Skip to main content.
rebates application

Submit Your Chattanooga Gas Rebate

Rebate Terms and Conditions

Rebates are eligible ONLY for those who meet the following conditions:

  • Applies ONLY to current customers (not valid for new construction).

  • Online rebate claim is submitted within 45 days of installation of qualifying product

  • Supporting documentation is postmarked within 45 days of installation

  • Maximum annual rebate per service address cannot exceed $3,000 residential/$6,000 commercial
  • For full terms and conditions, please click on the individual appliance rebates below: 

Water Heater Rebate

CGC RESIDENTIAL WATER HEATER CONVERSION PROGRAM 

Terms and Conditions
Water Heater CONVERSION Rebate
Tank Style Water Heater: $400 
Tankless Water Heater: $500

Rebate applies to qualifying natural gas water heaters installed to replace an existing water heater purchased from any Tennessee contractor licensed and certified to install natural gas water heaters. This offer is only valid for residential customers previously using propane or electric water heating or “heat only” or “seasonal” residential customers who are converting to a natural gas water heater from an alternative source such as electricity or propane, and who have a current gas account in good standing with Chattanooga Gas, which provides natural gas service. Installation must be completed in compliance with all applicable laws, regulations and building codes imposed by federal, state and local authorities. Online rebate claim must be submitted within 45 days of purchase or installation of qualifying product. Supporting documentation must be postmarked within 45 days of purchase or installation of qualifying product. No exceptions. Customers or HVAC dealers and plumbers are responsible for submitting rebate directly to Chattanooga Gas within the time frame established for the program. There is a limit of one Chattanooga Gas rebate per appliance, and this rebate cannot be combined with any other Chattanooga Gas offers or incentives. Maximum annual rebate value per service address for all Chattanooga Gas residential rebate promotions is $3,000. Offer valid for pre-existing homes, condominiums, apartments, or townhouses in the Chattanooga Gas service territory only that previously had electric or propane water heating equipment. Offer not valid for new construction. Employees of Chattanooga Gas, dealers and retailers are eligible to participate in this offer so long as they meet all other criteria. Please allow at least eight weeks after your completed claim (including supporting documentation as required per offer) is received to receive your rebate. Rebates will be paid in U.S. dollars. Chattanooga Gas is not responsible for lost, late, damaged, postage due, misdelivered or misdirected mail and incomplete or illegible submissions. All entries become the property of Chattanooga Gas. Chattanooga Gas reserves the right to withdraw or terminate this offer at any time upon reasonable notice posted on our website at www.chattanoogagas.com or by informing our retail and dealer partners and providing documentation that clearly communicates end dates for purchases. You must provide all the information requested in the online submission form and deliver supporting documentation as required in order to be eligible, including a copy of proof of purchase (receipt or invoice) and proof of installation (installation invoice). Incomplete entries will not be processed and will not be returned. Chattanooga Gas reserves the right to substantiate sales receipts, serial numbers and installation information, and to request additional documentation. Physical inspection for verification of claims may be required. Product may not be returned for full purchase price once the rebate has been fulfilled. Rebate will be fulfilled via a check. Event rebate offer expires for this submission if rebate check is not cashed within 90 days of check date. By submitting a claim, you consent to our collection, use and disclosure of the information contained in it, together with any information you may subsequently provide to us, to any person or entity for the purpose of processing this form or responding to your requests and for internal business purposes in accordance with our privacy policy. Our use of your information is governed by our privacy policy that can be found at www.chattanoogagas.com. If multiple purchases that qualify for rebate offers are on the same receipt, please include online summary form printouts and supporting documentation for each offer in one envelope, and circle the product and purchase price on the sales receipt. To check the status of your rebate, email cgcrebates@southernco.com. Chattanooga Gas is in no way responsible for the installation, quality of installation, or quality of natural gas appliance for which you submit a rebate claim. Any concerns regarding installation should be directed to your installer, and any concerns regarding natural gas appliances or equipment should be directed to the manufacturer, retailer or dealer from which you purchased the appliance. Keep a copy of your submission for future reference. Rebate claims may only be submitted by individuals above the age of majority in the State of Tennessee. Offer void where prohibited by law.

 

CGC COMMERCIAL WATER HEATER CONVERSION PROGRAM 

Terms and Conditions
Water Heater CONVERSION Rebate
Tank Style Water Heater: $500
Tankless Water Heater: $600

 

Rebate applies to qualifying natural gas water heaters installed to replace an existing water heater purchased from any Tennessee contractor licensed and certified to install natural gas water heaters. This offer is only valid for commercial customers previously using propane or electric water heating or “heat only” or “seasonal” commercial customers who are converting to a natural gas water heater from an alternative source such as electricity or propane, and who have a current gas account in good standing with Chattanooga Gas, which provides natural gas service. Installation must be completed in compliance with all applicable laws, regulations and building codes imposed by federal, state and local authorities. Online rebate claim must be submitted within 45 days of purchase or installation of qualifying product. Supporting documentation must be postmarked within 45 days of purchase or installation of qualifying product. No exceptions. Customers or HVAC dealers are responsible for submitting the rebate claim directly to Chattanooga Gas within the timeframe established for the program. There is a limit of one Chattanooga Gas rebate per appliance, and this rebate cannot be combined with any other Chattanooga Gas offers or incentives. Maximum annual rebate value per service address for all Chattanooga Gas commercial rebate promotions is $6,000. Offer valid for pre-existing commercial buildings in the Chattanooga Gas service territory only that previously had electric or propane water heating equipment. Offer not valid for new construction. Offer not valid for installations performed a Chattanooga Gas owned facility. Employees of Chattanooga Gas, dealers and retailers are eligible to participate in this offer so long as they meet all other criteria. Please allow at least eight weeks after your completed claim (including supporting documentation as required per offer) is received to receive your rebate. Rebates will be paid in U.S. dollars. Chattanooga Gas is not responsible for lost, late, damaged, postage due, misdelivered or misdirected mail and incomplete or illegible submissions. All entries become the property of Chattanooga Gas. Chattanooga Gas reserves the right to withdraw or terminate this offer at any time upon reasonable notice posted on our website at www.chattanoogagas.com or by informing our retail and dealer partners and providing documentation that clearly communicates end dates for purchases. You must provide all the information requested in the online submission form and deliver supporting documentation as required in order to be eligible, including a copy of proof of purchase (receipt or invoice) and proof of installation (installation invoice). Incomplete entries will not be processed and will not be returned. Chattanooga Gas reserves the right to substantiate sales receipts, serial numbers and installation information, and to request additional documentation. Physical inspection for verification of claims may be required. Product may not be returned for full purchase price once the rebate has been fulfilled. Rebate will be fulfilled via a check. Event rebate offer expires for this submission if rebate check is not cashed within 90 days of check date. By submitting a claim, you consent to our collection, use and disclosure of the information contained in it, together with any information you may subsequently provide to us, to any person or entity for the purpose of processing this form or responding to your requests and for internal business purposes in accordance with our privacy policy. Our use of your information is governed by our privacy policy that can be found at www.chattanoogagas.com. If multiple purchases that qualify for rebate offers are on the same receipt, please include online summary form printouts and supporting documentation for each offer in one envelope and circle the product and purchase price on the sales receipt. To check the status of your rebate, email cgcrebates@southernco.com. Chattanooga Gas is in no way responsible for the installation, quality of installation, or quality of natural gas appliance for which you submit a rebate claim. Any concerns regarding installation should be directed to your installer, and any concerns regarding natural gas appliances or equipment should be directed to the manufacturer, retailer or dealer from which you purchased the appliance. Keep a copy of your submission for future reference. Rebate claims may only be submitted by individuals above the age of majority in the State of Tennessee. Offer void where prohibited by law.

Furnace Rebate - Conversion from Electric Heat Pump (New Customers)

CGC RESIDENTIAL HEAT PUMP SYSTEM CONVERSION PROGRAM 
For New Chattanooga Gas Customers 

Terms and Conditions
Heat Pump System CONVERSION Rebate
Complete System Conversion: $1,000

 

Rebate applies to qualifying natural gas furnaces purchased from any Tennessee contractor licensed and certified to install natural gas furnaces and electric air conditioning. This offer is only valid for residential applicants previously using electric heat pump space heating who are converting to a natural gas furnace and electric air conditioning from an existing heat pump and who previously did not have a current gas account in good standing with Chattanooga Gas, which provides natural gas service. Installation must be completed in compliance with all applicable laws, regulations and building codes imposed by federal, state, and local authorities. Online rebate claim must be submitted within 45 days of purchase or installation of qualifying product. Supporting documentation must be postmarked within 45 days of purchase or installation of qualifying product. No exceptions. Customers or HVAC dealers are responsible for submitting the rebate claim directly to Chattanooga Gas within the timeframe established for the program. There is a limit of one Chattanooga Gas rebate per appliance, and this rebate cannot be combined with any other Chattanooga Gas offers or incentives. Maximum annual rebate value per service address for all Chattanooga Gas residential rebate promotions is $3,000. Offer valid for pre-existing homes, condominiums, apartments, or townhouses in the Chattanooga Gas service territory only that previously had electric heat pump space heating. Offer not valid for new construction. Employees of Chattanooga Gas, dealers and retailers are eligible to participate in this offer so long as they meet all other criteria. Please allow at least eight weeks after the date your completed claim (including supporting documentation as required per offer) is received or the date you become a customer of a Tennessee certified natural gas marketer for whom Chattanooga Gas provides natural gas service, whichever occurs later, to receive your rebate. Rebates will be paid in U.S. dollars. Chattanooga Gas is not responsible for lost, late, damaged, postage due, misdelivered or misdirected mail and incomplete or illegible submissions. All entries become the property of Chattanooga Gas. Chattanooga Gas reserves the right to withdraw or terminate this offer at any time upon reasonable notice posted on our website at www.chattanoogagas.com or by informing our retail and dealer partners and providing documentation that clearly communicates end dates for purchases. You must provide all the information requested in the online submission form and deliver supporting documentation as required in order to be eligible, including a copy of proof of purchase (receipt or invoice) and proof of installation (installation invoice). Incomplete entries will not be processed and will not be returned. Chattanooga Gas reserves the right to substantiate sales receipts, serial numbers and installation information, and to request additional documentation. Physical inspection for verification of claims may be required. Product may not be returned for full purchase price once the rebate has been fulfilled. Rebate will be fulfilled via a check. Event rebate offer expires for this submission if rebate check is not cashed within 90 days of check date. By submitting a claim, you consent to our collection, use and disclosure of the information contained in it, together with any information you may subsequently provide to us, to any person or entity for the purpose of processing this form or responding to your requests and for internal business purposes in accordance with our privacy policy. Our use of your information is governed by our privacy policy that can be found at www.chattanoogagas.com. If multiple purchases that qualify for rebate offers are on the same receipt, please include online summary form printouts and supporting documentation for each offer in one envelope and circle the product and purchase price on the sales receipt. To check the status of your rebate, email cgcrebates@southernco.com. Chattanooga Gas is in no way responsible for the installation, quality of installation, or quality of natural gas appliance for which you submit a rebate claim. Any concerns regarding installation should be directed to your installer, and any concerns regarding natural gas appliances or equipment should be directed to the manufacturer, retailer or dealer from which you purchased the appliance. Keep a copy of your submission for future reference. Rebate claims may only be submitted by individuals above the age of majority in the State of Tennessee. Offer void where prohibited by law.

 

CGC COMMERCIAL HEAT PUMP SYSTEM CONVERSION PROGRAM 
For New Chattanooga Gas Customers 

Terms and Conditions
Heat Pump System CONVERSION Rebate
Complete System Conversion: $1,000

 

Rebate applies to qualifying natural gas furnaces purchased from any Tennessee contractor licensed and certified to install natural gas furnaces and electric air conditioning. This offer is only valid for commercial applicants previously using electric heat pump space heating who are converting to a natural gas furnace and electric air conditioning from an existing heat pump, and who previously did not have a current gas account in good standing with Chattanooga Gas, which provides natural gas service. Installation must be completed in compliance with all applicable laws, regulations and building codes imposed by federal, state, and local authorities. Online rebate claim must be submitted within 45 days of purchase or installation of qualifying product. Supporting documentation must be postmarked within 45 days of purchase or installation of qualifying product. No exceptions. Customers or HVAC dealers are responsible for submitting the rebate claim directly to Chattanooga Gas within the timeframe established for the program. There is a limit of one Chattanooga Gas rebate per appliance, and this rebate cannot be combined with any other Chattanooga Gas offers or incentives. Maximum annual rebate value per service address for all Chattanooga Gas commercial rebate promotions is $6,000. Offer valid for pre-existing commercial buildings in the Chattanooga Gas service territory only that previously had electric heat pump space heating. Offer not valid for new construction. Offer not valid for installations performed at a Chattanooga Gas owned facility. Employees of Chattanooga Gas, dealers and retailers are eligible to participate in this offer so long as they meet all other criteria. Please allow at least eight weeks after the date your completed claim (including supporting documentation as required per offer) is received or the date you become a customer of a Tennessee certified natural gas marketer for whom Chattanooga Gas provides natural gas service, whichever occurs later, to receive your rebate. Rebates will be paid in U.S. dollars. Chattanooga Gas is not responsible for lost, late, damaged, postage due, misdelivered or misdirected mail and incomplete or illegible submissions. All entries become the property of Chattanooga Gas. Chattanooga Gas reserves the right to withdraw or terminate this offer at any time upon reasonable notice posted on our website at www.chattanoogagas.com or by informing our retail and dealer partners and providing documentation that clearly communicates end dates for purchases. You must provide all the information requested in the online submission form and deliver supporting documentation as required in order to be eligible, including a copy of proof of purchase (receipt or invoice) and proof of installation (installation invoice). Incomplete entries will not be processed and will not be returned. Chattanooga Gas reserves the right to substantiate sales receipts, serial numbers and installation information, and to request additional documentation. Physical inspection for verification of claims may be required. Product may not be returned for full purchase price once the rebate has been fulfilled. Rebate will be fulfilled via a check. Event rebate offer expires for this submission if rebate check is not cashed within 90 days of check date. By submitting a claim, you consent to our collection, use and disclosure of the information contained in it, together with any information you may subsequently provide to us, to any person or entity for the purpose of processing this form or responding to your requests and for internal business purposes in accordance with our privacy policy. Our use of your information is governed by our privacy policy that can be found at www.chattanoogagas.com. If multiple purchases that qualify for rebate offers are on the same receipt, please include online summary form printouts and supporting documentation for each offer in one envelope and circle the product and purchase price on the sales receipt. To check the status of your rebate, email cgcrebates@southernco.com. Chattanooga Gas is in no way responsible for the installation, quality of installation, or quality of natural gas appliance for which you submit a rebate claim. Any concerns regarding installation should be directed to your installer, and any concerns regarding natural gas appliances or equipment should be directed to the manufacturer, retailer or dealer from which you purchased the appliance. Keep a copy of your submission for future reference. Rebate claims may only be submitted by individuals above the age of majority in the State of Tennessee. Offer void where prohibited by law.

Furnace Rebate - Conversion from Electric Heat Pump (Existing Customers)

CGC RESIDENTIAL HEAT PUMP CONVERSION PROGRAM 
For Existing Chattanooga Gas Customers

Terms and Conditions
Heat Pump CONVERSION Rebate: $500

 

Rebate applies to qualifying natural gas furnaces purchased from any Tennessee HVAC contractor licensed and certified to install natural gas furnaces. This offer is only valid for residential customers previously using heat pump space heating who are converting to a natural gas furnace from an existing heat pump, and who have a current gas account in good standing with Chattanooga Gas, which provides natural gas service. Installation must be completed in compliance with all applicable laws, regulations and building codes imposed by federal, state, and local authorities. Online rebate claim must be submitted within 45 days of purchase or installation of qualifying product. Supporting documentation must be postmarked within 45 days of purchase or installation of qualifying product. No exceptions. Customers or HVAC dealers are responsible for submitting the rebate claim directly to Chattanooga Gas within the timeframe established for the program. There is a limit of one Chattanooga Gas rebate per appliance, and this rebate cannot be combined with any other Chattanooga Gas offers or incentives. Maximum annual rebate value per service address for all Chattanooga Gas residential rebate promotions is $3,000. Offer valid for pre-existing homes, condominiums, apartments, or townhouses in the Chattanooga Gas service territory only that previously had electric heat pump space heating. Offer not valid for new construction. Employees of Chattanooga Gas, dealers and retailers are eligible to participate in this offer so long as they meet all other criteria. Please allow at least eight weeks after your completed claim (including supporting documentation as required per offer) is received to receive your rebate. Rebates will be paid in U.S. dollars. Chattanooga Gas is not responsible for lost, late, damaged, postage due, misdelivered or misdirected mail and incomplete or illegible submissions. All entries become the property of Chattanooga Gas. Chattanooga Gas reserves the right to withdraw or terminate this offer at any time upon reasonable notice posted on our website at www.chattanoogagas.com or by informing our retail and dealer partners and providing documentation that clearly communicates end dates for purchases. You must provide all the information requested in the online submission form and deliver supporting documentation as required in order to be eligible, including a copy of proof of purchase (receipt or invoice) and proof of installation (installation invoice). Incomplete entries will not be processed and will not be returned. Chattanooga Gas reserves the right to substantiate sales receipts, serial numbers and installation information, and to request additional documentation. Physical inspection for verification of claims may be required. Product may not be returned for full purchase price once the rebate has been fulfilled. Rebate will be fulfilled via a check. Event rebate offer expires for this submission if rebate check is not cashed within 90 days of check date. By submitting a claim, you consent to our collection, use and disclosure of the information contained in it, together with any information you may subsequently provide to us, to any person or entity for the purpose of processing this form or responding to your requests and for internal business purposes in accordance with our privacy policy. Our use of your information is governed by our privacy policy that can be found at www.chattanoogagas.com. If multiple purchases that qualify for rebate offers are on the same receipt, please include online summary form printouts and supporting documentation for each offer in one envelope and circle the product and purchase price on the sales receipt. To check the status of your rebate, email cgcrebates@southernco.com. Chattanooga Gas is in no way responsible for the installation, quality of installation, or quality of natural gas appliance for which you submit a rebate claim. Any concerns regarding installation should be directed to your installer, and any concerns regarding natural gas appliances or equipment should be directed to the manufacturer, retailer or dealer from which you purchased the appliance. Keep a copy of your submission for future reference. Rebate claims may only be submitted by individuals above the age of majority in the State of Tennessee. Offer void where prohibited by law.

 

CGC COMMERCIAL HEAT PUMP CONVERSION PROGRAM 

For Existing Chattanooga Gas Customers

Terms and Conditions
Heat Pump CONVERSION Rebate: $750

 

Rebate applies to qualifying natural gas furnaces purchased from any Tennessee HVAC contractor licensed and certified to install natural gas furnaces. This offer is only valid for commercial customers previously using heat pump space heating who are converting to a natural gas furnace from an existing heat pump, and who have a current gas account in good standing with Chattanooga Gas, which provides natural gas service. Installation must be completed in compliance with all applicable laws, regulations and building codes imposed by federal, state, and local authorities. Online rebate claim must be submitted within 45 days of purchase or installation of qualifying product. Supporting documentation must be postmarked within 45 days of purchase or installation of qualifying product. No exceptions. Customers or HVAC dealers are responsible for submitting the rebate claim directly to Chattanooga Gas within the timeframe established for the program. There is a limit of one Chattanooga Gas rebate per appliance, and this rebate cannot be combined with any other Chattanooga Gas offers or incentives. Maximum annual rebate value per service address for all Chattanooga Gas commercial rebate promotions is $6,000. Offer valid for pre-existing commercial buildings in the Chattanooga Gas service territory only that previously had electric heat pump space heating. Offer not valid for new construction. Offer not valid for installations performed at a Chattanooga Gas owned facility. Employees of Chattanooga Gas, dealers and retailers are eligible to participate in this offer so long as they meet all other criteria. Please allow at least eight weeks after your completed claim (including supporting documentation as required per offer) is received to receive your rebate. Rebates will be paid in U.S. dollars. Chattanooga Gas is not responsible for lost, late, damaged, postage due, misdelivered or misdirected mail and incomplete or illegible submissions. All entries become the property of Chattanooga Gas. Chattanooga Gas reserves the right to withdraw or terminate this offer at any time upon reasonable notice posted on our website at www.chattanoogagas.com or by informing our retail and dealer partners and providing documentation that clearly communicates end dates for purchases. You must provide all the information requested in the online submission form and deliver supporting documentation as required in order to be eligible, including a copy of proof of purchase (receipt or invoice) and proof of installation (installation invoice). Incomplete entries will not be processed and will not be returned. Chattanooga Gas reserves the right to substantiate sales receipts, serial numbers and installation information, and to request additional documentation. Physical inspection for verification of claims may be required. Product may not be returned for full purchase price once the rebate has been fulfilled. Rebate will be fulfilled via a check. Event rebate offer expires for this submission if rebate check is not cashed within 90 days of check date. By submitting a claim, you consent to our collection, use and disclosure of the information contained in it, together with any information you may subsequently provide to us, to any person or entity for the purpose of processing this form or responding to your requests and for internal business purposes in accordance with our privacy policy. Our use of your information is governed by our privacy policy that can be found at www.chattanoogagas.com. If multiple purchases that qualify for rebate offers are on the same receipt, please include online summary form printouts and supporting documentation for each offer in one envelope and circle the product and purchase price on the sales receipt. To check the status of your rebate, email cgcrebates@southernco.com. Chattanooga Gas is in no way responsible for the installation, quality of installation, or quality of natural gas appliance for which you submit a rebate claim. Any concerns regarding installation should be directed to your installer, and any concerns regarding natural gas appliances or equipment should be directed to the manufacturer, retailer or dealer from which you purchased the appliance. Keep a copy of your submission for future reference. Rebate claims may only be submitted by individuals above the age of majority in the State of Tennessee. Offer void where prohibited by law.

Furnace Rebate - Conversion from Propane Furnace

CGC RESIDENTIAL PROPANE FURNACE / HEAT PUMP AIR HANDLER CONVERSION PROGRAM 
For New Chattanooga Gas Customers

Terms and Conditions
Propane Furnace / Heat Pump Air Handler CONVERSION Rebate: $500

 

Rebate applies to qualifying natural gas furnaces purchased from any Tennessee HVAC contractor licensed and certified to install natural gas furnaces. This offer is only valid for residential applicants previously using propane or electric or heat pump space heating who are converting to a natural gas furnace from an existing propane fueled furnace or heat pump air handler, and who previously did not have a gas account in good standing with Chattanooga Gas, which provides natural gas service. Installation must be completed in compliance with all applicable laws, regulations and building codes imposed by federal, state, and local authorities. Online rebate claim must be submitted within 45 days of purchase or installation of qualifying product. Supporting documentation must be postmarked within 45 days of purchase or installation of qualifying product. No exceptions. Customers or HVAC dealers are responsible for submitting the rebate claim directly to Chattanooga Gas within the timeframe established for the program. There is a limit of one Chattanooga Gas rebate per appliance, and this rebate cannot be combined with any other Chattanooga Gas offers or incentives. Maximum annual rebate value per service address for all Chattanooga Gas residential rebate promotions is $3,000. Offer valid for pre-existing homes, condominiums, apartments, or townhouses in the Chattanooga Gas service territory only that previously had a propane fueled furnace or heat pump air handler for space heating. Offer not valid for new construction. Employees of Chattanooga Gas, dealers and retailers are eligible to participate in this offer so long as they meet all other criteria. Please allow at least eight weeks after the date your completed claim (including supporting documentation as required per offer) is received or the date you become a customer of a Tennessee certified natural gas marketer for whom Chattanooga Gas provides natural gas service, whichever occurs later, to receive your rebate. Rebates will be paid in U.S. dollars. Chattanooga Gas is not responsible for lost, late, damaged, postage due, misdelivered or misdirected mail and incomplete or illegible submissions. All entries become the property of Chattanooga Gas. Chattanooga Gas reserves the right to withdraw or terminate this offer at any time upon reasonable notice posted on our website at www.chattanoogagas.com or by informing our retail and dealer partners and providing documentation that clearly communicates end dates for purchases. You must provide all the information requested in the online submission form and deliver supporting documentation as required in order to be eligible, including a copy of proof of purchase (receipt or invoice) and proof of installation (installation invoice). Incomplete entries will not be processed and will not be returned. Chattanooga Gas reserves the right to substantiate sales receipts, serial numbers and installation information, and to request additional documentation. Physical inspection for verification of claims may be required. Product may not be returned for full purchase price once the rebate has been fulfilled. Rebate will be fulfilled via a check. Event rebate offer expires for this submission if rebate check is not cashed within 90 days of check date. By submitting a claim, you consent to our collection, use and disclosure of the information contained in it, together with any information you may subsequently provide to us, to any person or entity for the purpose of processing this form or responding to your requests and for internal business purposes in accordance with our privacy policy. Our use of your information is governed by our privacy policy that can be found at www.chattanoogagas.com. If multiple purchases that qualify for rebate offers are on the same receipt, please include online summary form printouts and supporting documentation for each offer in one envelope and circle the product and purchase price on the sales receipt. To check the status of your rebate, email cgcrebates@southernco.com. Chattanooga Gas is in no way responsible for the installation, quality of installation, or quality of natural gas appliance for which you submit a rebate claim. Any concerns regarding installation should be directed to your installer, and any concerns regarding natural gas appliances or equipment should be directed to the manufacturer, retailer or dealer from which you purchased the appliance. Keep a copy of your submission for future reference. Rebate claims may only be submitted by individuals above the age of majority in the State of Tennessee. Offer void where prohibited by law.

 

CGC COMMERCIAL PROPANE FURNACE / HEAT PUMP AIR HANDLER CONVERSION PROGRAM 
For New Chattanooga Gas Customers

Terms and Conditions
Propane Furnace / Heat Pump Air Handler CONVERSION Rebate: $750

  

Rebate applies to qualifying natural gas furnaces purchased from any Tennessee HVAC contractor licensed and certified to install natural gas furnaces. This offer is only valid for commercial applicants previously using propane or electric or heat pump space heating who are converting to a natural gas furnace from an existing propane fueled furnace or heat pump air handler, and who previously did not have a gas account in good standing with Chattanooga Gas, which provides natural gas service. Installation must be completed in compliance with all applicable laws, regulations and building codes imposed by federal, state, and local authorities. Online rebate claim must be submitted within 45 days of purchase or installation of qualifying product. Supporting documentation must be postmarked within 45 days of purchase or installation of qualifying product. No exceptions. Customers or HVAC dealers are responsible for submitting the rebate claim directly to Chattanooga Gas within the timeframe established for the program. There is a limit of one Chattanooga Gas rebate per appliance, and this rebate cannot be combined with any other Chattanooga Gas offers or incentives. Maximum annual rebate value per service address for all Chattanooga Gas commercial rebate promotions is $6,000. Offer valid for pre-existing commercial buildings in the Chattanooga Gas service territory only that previously had a propane fueled furnace or heat pump air handler for space heating. Offer not valid for new construction. Offer not valid for installations performed at a Chattanooga Gas owned facility. Employees of Chattanooga Gas, dealers and retailers are eligible to participate in this offer so long as they meet all other criteria. Please allow at least eight weeks after the date your completed claim (including supporting documentation as required per offer) is received or the date you become a customer of a Tennessee certified natural gas marketer for whom Chattanooga Gas provides natural gas service, whichever occurs later, to receive your rebate. Rebates will be paid in U.S. dollars. Chattanooga Gas is not responsible for lost, late, damaged, postage due, misdelivered or misdirected mail and incomplete or illegible submissions. All entries become the property of Chattanooga Gas. Chattanooga Gas reserves the right to withdraw or terminate this offer at any time upon reasonable notice posted on our website at www.chattanoogagas.com or by informing our retail and dealer partners and providing documentation that clearly communicates end dates for purchases. You must provide all the information requested in the online submission form and deliver supporting documentation as required in order to be eligible, including a copy of proof of purchase (receipt or invoice) and proof of installation (installation invoice). Incomplete entries will not be processed and will not be returned. Chattanooga Gas reserves the right to substantiate sales receipts, serial numbers and installation information, and to request additional documentation. Physical inspection for verification of claims may be required. Product may not be returned for full purchase price once the rebate has been fulfilled. Rebate will be fulfilled via a check. Event rebate offer expires for this submission if rebate check is not cashed within 90 days of check date. By submitting a claim, you consent to our collection, use and disclosure of the information contained in it, together with any information you may subsequently provide to us, to any person or entity for the purpose of processing this form or responding to your requests and for internal business purposes in accordance with our privacy policy. Our use of your information is governed by our privacy policy that can be found at www.chattanoogagas.com. If multiple purchases that qualify for rebate offers are on the same receipt, please include online summary form printouts and supporting documentation for each offer in one envelope and circle the product and purchase price on the sales receipt. To check the status of your rebate, email cgcrebates@southernco.com. Chattanooga Gas is in no way responsible for the installation, quality of installation, or quality of natural gas appliance for which you submit a rebate claim. Any concerns regarding installation should be directed to your installer, and any concerns regarding natural gas appliances or equipment should be directed to the manufacturer, retailer or dealer from which you purchased the appliance. Keep a copy of your submission for future reference. Rebate claims may only be submitted by individuals above the age of majority in the State of Tennessee. Offer void where prohibited by law.

Dryer Rebate

CGC RESIDENTIAL DRYER CONVERSION PROGRAM

Terms and Conditions
Dryer CONVERSION Rebate: $200

 

Rebate applies to qualifying natural gas clothes dryers installed to replace an existing electric or propane dryer purchased from any authorized retailer. This offer is only valid for residential customers who have a current gas account in good standing with Chattanooga Gas, which provides natural gas service. Installation must be completed in compliance with all applicable laws, regulations and building codes imposed by federal, state and local authorities. Online rebate claim must be submitted within 45 days of purchase of qualifying product. Supporting documentation must be postmarked within 45 days of purchase of qualifying product. No exceptions. Customers or HVAC dealers are responsible for submitting the rebate claim directly to Chattanooga Gas within the timeframe established for the program. There is a limit of one Chattanooga Gas rebate per appliance, and this rebate cannot be combined with any other Chattanooga Gas offers or incentives. Maximum annual rebate value per service address for all Chattanooga Gas residential rebate promotions is $3,000. Offer valid for pre-existing homes, condominiums, apartments, or townhouses in the Chattanooga service territory only that previously had a propane or electric dryer. Offer not valid for new construction. Employees of Chattanooga Gas, dealers and retailers are eligible to participate in this offer so long as they meet all other criteria. Please allow at least eight weeks after your completed claim (including supporting documentation as required per offer) is received to receive your rebate. Rebates will be paid in U.S. dollars. Chattanooga Gas is not responsible for lost, late, damaged, postage due, misdelivered, or misdirected mail and incomplete or illegible submissions or transmission errors or failures for electronic submissions. All entries become the property of Chattanooga Gas. Chattanooga Gas reserves the right to withdraw or terminate this offer at any time upon reasonable notice posted on our website at www.chattanoogagas.com, by informing our retail and dealer partners, or otherwise by providing documentation that clearly communicates end dates for purchases. You must provide all the information requested in the online submission form and deliver supporting documentation as required in order to be eligible, including a copy of proof of purchase (receipt or invoice) and proof of installation, if applicable. Incomplete entries will not be processed and will not be returned. Chattanooga Gas reserves the right to substantiate sales receipts, serial numbers and installation information, and also to request additional documentation. Physical inspection for verification of claims may be required. Product may not be returned for full purchase price once the rebate has been fulfilled. Rebate will be fulfilled via a check. Event rebate offer expires for this submission if rebate check is not cashed within 90 days of check date. By submitting a claim, you consent to our collection, use and disclosure of the information contained in it, together with any information you may subsequently provide to us, to any person or entity for the purpose of processing this form or responding to your requests and for internal business purposes in accordance with our privacy policy. Our use of your information is governed by our privacy policy that can be found at www.chattanoogagas.com. If multiple purchases that qualify for rebate offers are on the same receipt, please include online summary form printouts and supporting documentation for each offer in one envelope and circle the product and purchase price on the sales receipt. To check the status of your rebate, email cgcrebates@southernco.com. Chattanooga Gas is in no way responsible for the use, safety, functioning, installation, quality of installation, or quality of natural gas appliance for which you submit a rebate claim. Any concerns regarding installation should be directed to your manufacturer, retailer, or installer, and any concerns regarding natural gas appliances or equipment should be directed to the manufacturer, retailer or dealer from which you purchased the appliance. Keep a copy of your submission for future reference. Rebate claims may only be submitted by individuals above the age of majority in the State of Tennessee. Offer void where prohibited by law.

 

CGC COMMERCIAL DRYER CONVERSION PROGRAM

Terms and Conditions
Dryer CONVERSION Rebate: $200

 

Rebate applies to qualifying natural gas clothes dryers installed to replace an existing electric or propane dryer purchased from any authorized retailer. This offer is only valid for commercial customers who have a current gas account in good standing with Chattanooga Gas, which provides natural gas service. Installation must be completed in compliance with all applicable laws, regulations and building codes imposed by federal, state and local authorities. Online rebate claim must be submitted within 45 days of purchase of qualifying product. Supporting documentation must be postmarked within 45 days of purchase of qualifying product. No exceptions. Customers or HVAC dealers are responsible for submitting the rebate claim directly to Chattanooga Gas within the timeframe established for the program. There is a limit of one Chattanooga Gas rebate per appliance, and this rebate cannot be combined with any other Chattanooga Gas offers or incentives. Maximum annual rebate value per service address for all Chattanooga Gas commercial rebate promotions is $6,000. Offer valid for pre-existing commercial buildings in the Chattanooga service territory only that previously had a propane or electric dryer. Offer not valid for new construction. Offer not valid for installations performed at a Chattanooga Gas owned facility. Employees of Chattanooga Gas, dealers and retailers are eligible to participate in this offer so long as they meet all other criteria. Please allow at least eight weeks after your completed claim (including supporting documentation as required per offer) is received to receive your rebate. Rebates will be paid in U.S. dollars. Chattanooga Gas is not responsible for lost, late, damaged, postage due, misdelivered, or misdirected mail and incomplete or illegible submissions or transmission errors or failures for electronic submissions. All entries become the property of Chattanooga Gas. Chattanooga Gas reserves the right to withdraw or terminate this offer at any time upon reasonable notice posted on our website at www.chattanoogagas.com, by informing our retail and dealer partners, or otherwise by providing documentation that clearly communicates end dates for purchases. You must provide all the information requested in the online submission form and deliver supporting documentation as required in order to be eligible, including a copy of proof of purchase (receipt or invoice) and proof of installation, if applicable. Incomplete entries will not be processed and will not be returned. Chattanooga Gas reserves the right to substantiate sales receipts, serial numbers and installation information, and also to request additional documentation. Physical inspection for verification of claims may be required. Product may not be returned for full purchase price once the rebate has been fulfilled. Rebate will be fulfilled via a check. Event rebate offer expires for this submission if rebate check is not cashed within 90 days of check date. By submitting a claim, you consent to our collection, use and disclosure of the information contained in it, together with any information you may subsequently provide to us, to any person or entity for the purpose of processing this form or responding to your requests and for internal business purposes in accordance with our privacy policy. Our use of your information is governed by our privacy policy that can be found at www.chattanoogagas.com. If multiple purchases that qualify for rebate offers are on the same receipt, please include online summary form printouts and supporting documentation for each offer in one envelope and circle the product and purchase price on the sales receipt. To check the status of your rebate, email cgcrebates@southernco.com. Chattanooga Gas is in no way responsible for the use, safety, functioning, installation, quality of installation, or quality of natural gas appliance for which you submit a rebate claim. Any concerns regarding installation should be directed to your manufacturer, retailer, or installer, and any concerns regarding natural gas appliances or equipment should be directed to the manufacturer, retailer or dealer from which you purchased the appliance. Keep a copy of your submission for future reference. Rebate claims may only be submitted by individuals above the age of majority in the State of Tennessee. Offer void where prohibited by law.

Frequently Asked Questions

Please visit our Residential Rebates page for a full list of FAQs.

We're here to help

Supporting documents should be mailed to the following address OR emailed to CGCRebates@southernco.com.


Chattanooga Gas
Dept 1337 – BIN 110
10 Peachtree Place NE
Atlanta, GA 30309