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Chattanooga Gas named a “Most Trusted Utility Brand” for the second year in a row 

CHATTANOOGA, Tenn. – August 9, 2023 – Chattanooga Gas announces it was selected among the Most Trusted Brands in the U.S. for residential customers by Escalent, a top data analytics and advisory firm. This is the second year in a row Chattanooga Gas earned this designation among residential customers. Chattanooga Gas also was named as a “Customer Champion” by Escalent in 2022.

Providing superior customer service is a priority across our organization,” says Pedro Cherry, president, and CEO of Chattanooga Gas. “Being named a Most Trusted Utility Brand for the second year in a row is a testament to the relationships we’ve built with the community and the trust our customers have in us to provide clean, safe, reliable, and affordable natural gas when it’s needed most.”

Escalent surveyed 72,581 customers from the country’s 141 largest electric, natural gas and natural gas/electric companies. Utilities were scored in key areas including safety, reliability, reputation, customer service, and environmental focus.

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About Chattanooga Gas
Chattanooga Gas is one of four natural gas distribution companies of Southern Company Gas, a wholly owned subsidiary of Southern Company (NYSE: SO). Chattanooga Gas provides retail natural gas sales and transportation services to approximately 68,000 customers in Hamilton and Bradley counties in southeast Tennessee. The Chattanooga Gas service area includes the communities of Chattanooga, Cleveland, Red Bank, East Ridge, Lookout Mountain and Signal Mountain. For more information, visit chattanoogagas.com.

About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.3 million natural gas customers through its regulated distribution companies in four states with approximately 666,000 retail customers through its companies that market natural gas. Other businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com.

Media Contact  
Jeff Wilson
c: 404-245-4944
e: jeawilso@southernco.com