You deserve peace of mind when it comes to paying your bill. If you or someone you know is worried about making or missing a payment, there are available energy assistance programs, grants and agencies to help.
The Chattanooga Gas Shield of Warmth program offers bill payment assistance grants and basic needs support to eligible Chattanooga Gas customers.
Seniors 65 and older and veterans are also eligible for additional grants.
To learn more about the eligibility requirements, contact The Salvation Army of Chattanooga at 423-305-6200 or visit their website.
The Low Income Home Energy Assistance Program (LIHEAP) helps eligible customers pay for their heating service through grants that do not need to be repaid.
Even if you qualified for LIHEAP last year, you still must reapply. LIHEAP funds are still available for customers meeting income guidelines.
We have compiled a list of locations where customers in Tennessee can apply for LIHEAP.
Individuals or families looking for resources and information on emergency shelter, food, clothing or financial assistance can contact 211, United Way’s resource and referral line through the methods below:
A program funded by direct contributions from Chattanooga Gas employees and customers to provide qualifying households with monetary relief for their natural gas bills.
To apply for this program, customers in Hamilton County can contact United Way of Greater Chattanooga at 423-752-0300 and customers in Bradley County can contact The Caring Place at 423-472-4414.
Want to make a donation to Warm Neighbors? You can do so by adding $1, $2, $5, $10, $15 or $20 to your Chattanooga Gas bill payment.
Dial 2-1-1, 423-800-8008, or toll free at 1-866-921-3035
Whether you need assistance paying your natural gas bills or are just looking for more information about the benefits of natural gas, you can find more information by contacting the resources below.
A payment arrangement can give you more time to pay your bill, bring your bill current and help you avoid a possible service disconnection, even if applying for a bill payment assistance grant. Check your eligibility via My Account. Once you set up a payment arrangement:
If you or someone you know is having trouble paying bills, reach out to ClearPoint, a national, nonprofit credit counseling agency at 800.251.2227 (866.559.8198 for Spanish) or visit ClearPoint’s website. (Usted puede visitar la versión del español Idioma del sitio haciendo clic aquí.)
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