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energy assistance
energy assistance

Energy Assistance Programs for Residential Customers

If you or someone you know is having trouble paying their energy bills, help is available. 

United Way

Dial 211 to speak with a representative from the Tennessee United Way Referral Center to learn about organizations in your area that have available assistance.


The Low Income Home Energy Assistance Program (LIHEAP) helps eligible customers pay for their heating service through grants that do not need to be repaid.

Even if you qualified for LIHEAP last year, you still must reapply. LIHEAP funds are still available for customers meeting income guidelines.

Click here for a list of locations where customers in the Tennessee area can apply for LIHEAP. 

Credit Counseling

If you or someone you know is having trouble paying bills, reach out to ClearPoint, a national, nonprofit credit counseling agency at 800.251.2227 (866.559.8198 for Spanish) or visit ClearPoint’s website. (Usted puede visitar la versión del español Idioma del sitio haciendo clic aquí.) 

Heating and Assistance for the Elderly and Low-Income Residents

Whether you need assistance paying your natural gas bills or are just looking for more information about the benefits of natural gas, you can find more information by contacting the resources below.


  • Chattanooga Gas Customer Care

  • Statewide Assistance
    Low Income Home Energy Assistance Program (LIHEAP), administered by Chattanooga
    Human Services; operates July through June

  • Bradley-Cleveland Community Services Agency
    155 6th Street, SE
    Cleveland, TN 37320
    Serving Bradley County

  • Family Children Services Hamilton County
    501 West 12th Street
    Chattanooga, TN 37402
    Serving Hamilton County

  • Southeast Tennessee Human Resource Agency
    312 Resource Road
    Dunlap, TN 37327
    Serving Bledsoe, Grundy, Marion, McMinn, Meigs, Polk, Rhea, & Sequatchie Counties

  • Ladies of Charity
    Greater Good Thrift Store

  • Northside Neighborhood House

  • Metropolitan Ministries

  • The Salvation Army

State and Federal Tax Incentives and Rebates