Chattanooga Gas encourages customers to explore bill payment assistance resources ahead of winter heating season

Eligible households can now apply for LIHEAP and other bill payment assistance

CHATTANOOGA, TN – Oct. 21, 2026 – As cooler temperatures approach, Chattanooga Gas is encouraging customers to  prepare for winter heating season by exploring the company’s bill payment assistance resources. From flexible payment options to the federally funded Low Income Heating Energy Assistance Program (LIHEAP), options are available to help customers. Enrollment for LIHEAP is now open in Tennessee.

LIHEAP provides financial assistance to income-eligible households to help with home heating expenses. In Tennessee, the program is administered through local agencies that assist with determining eligibility and helping residents complete the application process.

Beyond LIHEAP, customers can take advantage of additional programs and resources that offer flexibility and support when managing their energy costs, including:

• Budget Billing, which helps customers avoid seasonal bill fluctuations by spreading costs more evenly across the year.
• Payment Arrangements for qualifying customers experiencing temporary financial hardship.
• Online Account Management, which allows customers to monitor usage, make payments and access account information through My Account.
• Energy Assistance Resources, including information on community organizations that may be able to provide additional support.

Customers can learn more about energy assistance programs, energy-saving tips and available resources at www.ChattanoogaGas.com/BillPayAssistance

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About Chattanooga Gas 
Chattanooga Gas is one of four natural gas distribution companies of Southern Company Gas, a wholly owned  subsidiary of Southern Company (NYSE: SO). Chattanooga Gas provides retail natural gas sales and transportation services to approximately 72,000 customers in Hamilton and Bradley counties in southeast Tennessee. The Chattanooga Gas service area includes the communities of Chattanooga, Cleveland, Red Bank, East Ridge, Lookout Mountain and Signal Mountain. For more information, visit chattanoogagas.com.

Media Contact: 
Ashley Hoffman | c: 678.357.1685 | ahoffman@southernco.com