We deliver energy solutions that connect customers and communities to opportunity.
At Chattanooga Gas, customers are at the center of all we do. We are dedicated to delivering clean, safe, reliable and affordable energy to homes and businesses, enriching the communities we serve and investing in low-carbon solutions.
Improving Energy Efficiency
While we strive to reduce our operational emissions, we also realize the importance of helping our customers reduce their energy use. We encourage our residential customers to take advantage of our Energy Efficiency Programs. From free home energy-saving kits that provide home efficiency improvements to rebates for new high-efficiency equipment, we lower the barriers for our customers to reduce their energy usage.
Providing Reliability
Our customers depend on the energy we provide and can rely on our infrastructure to fuel their lives. We invest in modern infrastructure, advanced technology and proactive maintenance to deliver safe, affordable and dependable energy. Through programs offered by Chattanooga Gas, we strengthen system reliability and help ensure consistent service for the communities we serve.
Offering Household Energy Assistance
Our internal teams, including field employees and customer service representatives, are key in connecting customers to financial aid programs from federal, state, local, and company-sponsored sources. Notably, the Low-Income Home Energy Assistance Program (LIHEAP) and the Company’s collaborative initiatives with the Salvation Army offer crucial support, including grants for seniors and veterans. We also offer alternative payment options and budgeting assistance to help customers pay their bill.
