We deliver energy solutions that connect customers and communities to opportunity.
Customers are at the center of all we do. At Chattanooga Gas, we are dedicated to delivering clean, safe, reliable and affordable energy to homes and businesses and directly helping our customers lower their energy use.
We directly support the goal of our parent company, Southern Company Gas, to reach net-zero direct greenhouse gas emissions from operations by 2050. But this is just one piece of the puzzle. By collaborating across the energy industry to reduce emissions from the entire natural gas supply chain, we can fuel a sustainable future.
3 Key Takeaways
We’ve replaced more than 110 miles of aging pipelines with state-of-the-art, corrosion-resistant pipes.
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Improving Energy Efficiency
While we strive to reduce our operational emissions, we also realize the importance of helping our customers reduce their energy use. From rebates for new high-efficiency equipment to energy saving tips, we lower the barriers for our customers to reduce their energy usage. Atlanta Gas Light is dedicated to helping our customers find ways to save money and energy.
Providing Reliability
Our customers depend on the energy we provide, and they can rely on our infrastructure to fuel their lives. We conduct regular inspections, proactively repair leaks and deploy modern technology and materials across our system, maximizing the efficiency of our energy and mitigating risks of service interruption. Prioritizing infrastructure upgrades has reduced methane leaks and decreased maintenance costs, delivering better consistency in service and saving our customers money.
Offering Household Energy Assistance
Our internal teams, including field employees and customer service representatives, help connect customers to financial aid programs from federal, state, local and company-sponsored sources. Programs like the Low-Income Home Energy Assistance Program (LIHEAP) offer crucial support, including grants for seniors and veterans. We also provide discounts and programs for heating appliance costs, aiming to help income-eligible customers easily access necessary support for their energy bills.
